| Process and context |
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A process seldom consists of a fixed sequence of tasks.
In the real world it is important to have a flexible approach with regards to the flow of processes.
ePlatform offers flexible support for user processes in a number of ways.
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| Flexible dossier |
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An ePlatform dossier is a computerized representation of data concerning a person, object or process, similar to the well-known paper dossier.
By collecting all of the data in a centralized dossier an up-to-date and complete picture arises.
The data is stored as a combination of structured (relational) and non structured (XML, PDF) data.
The dossier component also offers fine grained authorization which is configured at a person, role or organisation level.
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A dossier always has a particular status depending on previously performed tasks. Modifications to a dossier are carried out by means of tasks.
The availability of a task depends on the dossier status and user authorization.
Authorization is determined on the basis of form, involvement, person, role and organization.
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| Rules |
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Rules are defined by means of business rules.
A business rule effectively determines when actions are executed.
Rules can be evaluated after a user event or the receipt of a message.
A rule can be configured for both automatic and manual actions.
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Rules and their parameters are configurable, and are easily adjusted.
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